Customer care
Frequently asked questions
Quick answers about shopping with PORSH. Can't find yours? Message us on WhatsApp.
I'm not sure which hair to buy. Can you help?
Yes. PORSH offers hair consultations covering hair type, texture, length, volume, colour matching and installation method. Start with Find Your Hair, or send us an inspiration photo on WhatsApp.
Do you serve men too?
Yes. We help with men's hair systems, toupees and solutions for thinning hair or hair loss.
How do I place an order?
Place your order through the secure Shopify checkout. If you prefer a personal consultation, send your selected products on WhatsApp and the PORSH team will confirm availability, delivery and final details before dispatch.
Where are you located?
Soin Arcade Building, Westlands, Nairobi, Kenya.
Payment methods
Secure online checkout is available through Shopify. For custom or bulk requests, WhatsApp PORSH and we will confirm the final total before you complete payment.